Criticizing Media: A healthy habit?

“If journalism is a force of immense influence – and I think it is, and should be – then it surely deserves scrutiny.” These are the words of Alan Rusbridger, former editor-in-chief of The Guardian in London.

News media sector representatives, journalists, and editors often respond to criticism of the press with assertions that the freedom and independence of the news media must be protected at all costs. This is often an almost automatic knee-jerk reaction. For many, the freedom of the press is an infallible sacred cow. This line of argument is sometimes well placed. But at other times it is decidedly manipulative and unhelpful.

There is no question that the world’s investigative news media suffers significant strain. This results, in part, from the difficulties of financial sustainability and the crisis of credibility associated with campaigns that set out to delegitimize the media as well as fake news.

But it is also becoming increasingly more dangerous to be a journalist, especially for women. Direct threats to journalists are on the increase across the world. This includes assassinations, death threats and intimidation, arrests and detention, or online trolling.

In addition, political and governmental interference in the editorial independence of news outlets, politically connected media ownership and regulatory restrictions on freedom of expression and access to information are still prevalent in many countries.

It’s therefore easy to understand why journalists and media professionals automatically take up defensive positions when confronted with criticism. They feel as though they are under attack. And they are.

But too often genuine critique or evidence-based scrutiny of the news media’s performance by media analysts is unreasonably equated with the tack of the sinister forces who intend to do media workers serious harm.

The two cannot simply be equated.

Differentiating criticism

The rantings of a crooked politician who dismisses the news media’s reportage as fake news and calls for draconian media regulations to conceal his own corruption is one thing. The critique and criticisms of media analysts, but more especially of ordinary citizens, whose only request is that the news media works better for them, is an entirely different matter. And ought to be respected.

Threats against the freedom of the press may be serious. But they are not the same thing as genuine and constructive criticism that aims to contribute to a more democratised media sphere, and one that operates to serve its audience better.

These two factors ought to be considered separately.

The loud defence of the journalistic ideal prompts the question: independent from what and from whom? Surely not from the equally important journalistic ideals of fairness, balance and impartiality?

And surely not from those whom the mainstream press professes to ‘serve’: the mediated public, the media audience and ordinary citizens?

The line of argument adopted by news practitioners, infused with connotations that the press ought to remain beyond reproach and untouchable in order to protect media freedom, has often proven unhelpful. This cop-out discoursal manoeuvre is irrational and unjustifiable. It is also an injustice to the billions of people who are media users, many of whom have legitimate grievances with the press.

The freedom of the press is important, and of course it must be protected. But the freedom of everybody else and of ordinary citizens is also important. It too should be taken into consideration.